Performance Reports

PARCELS

Delivery Performance* – UPU Standard J+5 = 85%

i.e parcels to be delivered within 5 days after day of arrival in destination country.

Month	Within 2 Days	Within 5 Days
July 2013	84.6%	92.1%

EXPRESS MAIL

Delivery Performance* – UPU Standard 98% ontime delivery

Month	Ontime Delivery
July 2013	99%

* Performance is monitored and reports generated by UPU.